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Robotic Process Automation (RPA) in Insurance

A Smarter Way To Manage Your Business

Robotic Process Automation

Robotic Process Automation in Insurance: Enhancing Efficiency and Growth

qBotica is a leading provider of solutions for Robotic Process Automation (RPA) in insurance, offering a range of resources from document-processing tools to AI-based services. These solutions are designed to automate specific tasks within your business, enhancing efficiency and accuracy.

The insurance industry is fast-paced and challenging. Business owners must navigate complex and dynamic risks, regulations, and operations. While some may view these challenges as obstacles, others see them as opportunities for growth through the implementation of RPA.

The insurance industry is fast-paced and challenging. Business owners have to deal with complex and dynamic risks, regulations, and operations. While some may see this situation as an obstacle, others see an opportunity for growth thanks to RPA.



of reporting, planning, and other strategic work can be automated



of transactional operations can be automated


30 – 40%

Lower cost of underwriting and claims processing with automation.

What is Robotic Process Automation in Insurance?

Robotic Process Automation (RPA) in the insurance industry involves the deployment of rules-based, low-code software “bots” to manage repetitive tasks traditionally performed by human workers. These tasks include collecting customer information, extracting data from claims, and conducting background checks, among others.

RPA is a key component of the broader hyper automation trend, which empowers organizations to streamline processes, enhance efficiency, and maintain a competitive edge.

Robotic Process Automation
Robotic Process Automation

The Value of Insurance Robotic Process Automation

Insurance Robotic Process Automation (RPA) streamlines everyday business processes that drain workers’ time, energy, and morale. By deploying RPA bots across multiple systems, insurers can enhance accuracy and efficiency, freeing up human resources for more strategic tasks. Case studies have shown up to a 200% increase in ROI within the first year of RPA deployment in financial services.

Insurance companies often rely on a mix of legacy applications and systems. RPA for insurance can help link these disparate systems with minimal coding, enabling insurers to conduct operations faster, reduce labor costs, and explore new areas of business innovation. Gartner predicts that by 2025, 70% of new applications written by enterprises will use low-code or no-code technologies.

How RPA works in insurance

RPA for insurance bridges the gap between legacy insurance systems in a way that improves the customer experience and operational efficiency. Specifically, insurance robotic process automation platforms can process actions right down to the mouse and keyboard levels, while also integrating with systems at a lower level via application programming interfaces (APIs). Organizations can use API connectors when building their workflows with RPA for insurance for end-to-end automation.

Perfect for a distributed workforce, RPA insurance solutions can do the following:

  • Copy and paste data between different applications
  • Open emails, gather data and move it into a core system
  • Calculate data to create month-end profitability reports
  • Integrate with workflow automation, rules engines, and other components for fully automated processes
  • Use artificial intelligence (AI) add-ons to enhance bot capabilities
Robotic Process Automation (RPA) in Insurance

The Benefits of RPA in Insurance

With an RPA insurance implementation, insurers can enhance back-office processes and customer-facing services, while also transforming the work environment. After all, employees shouldn’t have to be stuck with mindless data entry.

Some key benefits of using insurance robotic process automation operations include the following:

Faster Insurance Claims Processing

Traditional claims processing is manual and slow. RPA for insurance automates data transfer, providing faster responses to customer claims.

Higher Customer Satisfaction

Insurers can streamline data-rich processes with RPA, automating tasks from onboarding to cancellations, saving effort, and enhancing customer service.

Increased Data Accuracy

RPA for insurance eliminates human errors, ensuring reliable data and enhancing regulatory compliance through insurance robotic process automation.

Rapid Cost Savings

RPA Insurance streamlines operations boosts productivity, and saves costs, allowing companies to reallocate teams to high-priority tasks and drive growth.

Investment Protection

Robots extend legacy systems’ lifespan, swiftly configuring to work with new systems, far faster than traditional IT projects.

Cross-Selling Opportunities

RPA for insurance tools like chatbots delivers personalized product recommendations, while insurance robotic process automation enables instant life insurance and on-demand property coverage innovations.

Robotic Process Automation

The Future of Robotic Process Automation in Insurance

Robotic process automation in insurance is not just about automating routine tasks. It also involves augmenting human intelligence with cognitive technologies that require natural language processing, machine learning, computer vision, and emotion recognition.

At qBotica, we take pride in solutions for insurance robotic process automation. We offer end-to-end RPA services, from strategy and design to implementation and support, to help you achieve your business goals.

With more than eight years in the market, we are constantly working to adapt our technologies to the ever-changing market. We have partnered with leading RPA technology providers to deliver customized and scalable RPA for insurance and intelligent automation services that meet your specific needs and challenges.

RPA for Insurance: Powerful Success Stories

The primary goal of RPA insurance is to streamline tasks, alleviating employees from energy-consuming and monotonous duties that could potentially affect their morale.

Numerous successful implementations of robotic process automation in insurance have demonstrated the transformative power of this technology, enabling companies to achieve double the ROI within the first year.

Recent industry reports indicate that insurance companies utilizing insurance robotic process automation have experienced an average cost reduction of up to 30% in their operational expenses. These savings have enabled them to strategically allocate resources, concentrate on core business functions, and invest in enhancing their customer service.

Insurance Automation

Use Cases for RPA in Insurance

RPA Insurance is revolutionizing the insurance industry by improving a wide range of data processing tasks:

Claims Management

Robotic Process Automation (RPA) bots streamline claims from FNOL to settlement, automating high-volume tasks, and freeing inspectors for critical issues.


Underwriters analyze data sources for risks and rates. RPA bots collect unstructured data, presenting it centrally for faster decisions.

Call Center Support

Digital workers use attended bots or chatbots to address real-time service requests, enhancing collaboration, aggregating information, and increasing retention.

Registration Form Handling

OCR integrated with RPA lets insurers automatically process registration forms, boosting accuracy, and data quality, and reducing insurance backlogs.

Policy Administration

Insurance brokers enhance engagement with RPA for Insurance, leveraging machine learning, NLP, OCR, and analytics for efficient, compliant customer interactions.

Product Innovation

Insurers use RPA Insurance for new products like on-demand quotes, policy apps, and automatic damage analysis for faster claims.

qBotica: Your Trusted Partner In RPA Excellence

At qBotica, we take pride in our extensive experience and expertise in delivering successful solutions concerning RPA for insurance. As a leading provider of robotic process automation in insurance services, we have empowered numerous insurance businesses and corporations across different markets to overcome their operational challenges and achieve remarkable results. With our advanced insurance robotic process automation solutions, companies can handle insurance claims seamlessly, often without needing an adjustor visit.

We have worked with industry giants like:

Western union

From automating mundane tasks to implementing intelligent automation, qBotica’s RPA solutions are designed to optimize your workflows and drive transformative growth.

Insurance Automation

qBotica’s Partnerships: A Competitive Advantage for RPA and AI in Insurance

qBotica has strategically partnered with industry leaders in technology and hyper-automation to enhance RPA for insurance. We proudly hold platinum-level partner status with UiPath, a leader in robotic process automation in insurance.

Our managed service solution, Automation Cube, includes UiPath product licensing, infrastructure, delivery, execution, and support, addressing all automation needs. Our partnerships with Microsoft, AWS, and Lorven Technologies further solidify our commitment to providing outstanding insurance robotic process automation services. Discover more about our partnerships and why our partners value collaboration with us. 

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Revolutionize Insurance Operations with qBotica’s RPA Solutions

Experience the future of insurance with qBotica’s RPA for insurance. In the fast-paced world of insurance, staying competitive and overcoming operational challenges is crucial. qBotica’s cutting-edge robotic process automation in insurance is here to transform your operations.

Eliminate inefficiencies, reduce operational costs, and ease the burden of manual tasks. With qBotica’s customized RPA insurance solutions, your business can become lean, agile, and highly efficient.

Are you ready for this transformative journey? Don’t miss the chance to redefine your business in the insurance industry. Get started today!

Frequently Asked Questions.

Robotic process automation (RPA) in insurance uses bots and AI to help companies automate and, in some cases, eliminate repetitive tasks, as well as augment and extend human capabilities. RPA software bots can do much more than eliminate manual data entry.

By automating time-consuming and repetitive tasks, insurers can improve operational efficiency, reduce costs, and provide faster and more accurate customer service. Implementing automation with AI can help. AI transcends traditional robotic process automation insurance use cases.

RPA can improve underwriting processes by automating administrative tasks. Such tasks include data collation and performance reporting, allowing underwriters to focus on more complex risk assessments. It enables faster decision-making and enhances productivity.

With AI-driven RPA, insurers can analyze vast amounts of data, including policyholder information, insurance claims data, historical claims data, and patterns to identify anomalies and potential threats. Also, these AI systems can monitor transactions and data in real-time and generate alerts.

Insurance companies interested in implementing RPA can partner with us at qBotica. We are the leading providers of RPA solutions and offer end-to-end services, including strategy, design, implementation, and support. Speak to our experts to know more about automation goals and growth.

RPA can improve underwriting processes by automating administrative tasks. Such tasks include data collation and performance reporting, allowing underwriters to focus on more complex risk assessments. It enables faster decision-making and enhances productivity.

RPA can be applied across various functions in insurance, including:

  • Underwriting
  • Claims management
  • Billing and payments
  • Customer service
  • Policy administration
  • Regulatory compliance

Schedule a meetup with our experts to know more.

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