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How qBotica helped a Global Top 10 Bank reduce processing time by 75% and errors by 90%

Challenge

A Global Top 10 Investment Bank with multi-national capabilities needed a strong partner for their Global Transaction Services and eventually their RPA Center of Excellence to help them accelerate their RPA journey and provide end-to-end solution delivery.

Some key tasks requested were:

    • Account Set Up Auditing
    • Trade Request Processing
    • Stop Payment Request Processing
    • RPA Governance and COE

Solution

qBotica delivered and implemented a solution for the Client that included the below:

Recommended COE roles and controls for both business and tech partners

Streamlined project development plan and overhauled development documents (PDD, SDD, etc.)

Implemented initial robots from intake to deployment

Shaped the migration strategy

Automated Account Set up Auditing using unattended robotics solution to validate that requests are completed as requested

Implemented unattended robotics to execute Trade requests. Leveraged parallel processing to increase speed & meet the company’s SLAs for the first time ever.

qBotica implemented unattended robots for the Stop Payment Processing navigating systems, update fields based on rules, and generate reports on the requests and robot performance.

qBotica also helped migration of robots from one RPA product to another product and assisted with easier migration

Qbotica helped a Global Top 10 Bank

Results

75%
Reduction in processing times
>90%
Error reduction rate