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Automation as a Service FAQ

Our pricing model is tied to the number of automations you acquire. As you add automations to your RPA implementation, your price will adjust accordingly. You have the flexibility to upgrade the number of supported automations at any time. However, downgrading the supported automations can only occur at the end of your committed billing term. Please note that we do not provide credits or refunds for unused licenses, plan changes, or plan cancellations. It's essential to carefully assess your automation requirements before committing to a plan to ensure maximum cost-effectiveness and resource utilization.
We offer a discount of 15% for multi-year plans, making it a cost-effective choice for long-term commitments. Your plan will automatically renew on your renewal date, ensuring continuous service unless you decide to cancel your subscription. It's important to keep track of your renewal date and make any necessary adjustments to your plan if your needs change in the future.
We do offer month-to-month subscriptions for certain plans in special circumstances. Compared to the annually billed counterparts, ranging from 15% to 25% higher in cost.
Absolutely! You have the freedom to cancel your subscription plan at any time. Once you decide to cancel, the plan will not be renewed at the next scheduled renewal date.
qBotica complies with applicable sales tax regulations and charges sales tax on the purchase of software and services based on the "Ship To Address" provided by the customer.
Differing from traditional consulting firms, our customers recognize our fees as Operating Expenses (OpEx).
We are pleased to extend special pricing to qualified non-profit organizations. For more information and to learn about the exclusive pricing options available to non-profits, please feel free to contact our team.
Data security is of utmost importance to us. To guarantee maximum protection, we have carefully designed our solution to ensure that Optezo never possesses any of your production data or credentials. Your sensitive information remains entirely within your control and is never shared or accessed by our platform. If you would like to learn more about our robust data security measures and discuss the architecture of Optezo in detail, please don't hesitate to contact our team.
qBotica Multi-Tenant Cloud offers hosting and setup of UiPath Orchestrator in a multi-tenant capacity, ensuring robot, job, and data isolation. However, it does not support VPN or private routing for secure communication between robots and Orchestrator. This option is ideal for teams at the early stages of their RPA program. On the other hand, qBotica Private Cloud provides a dedicated Azure VPC to host your UiPath infrastructure. This allows Optezo to offer additional Add-Ons, including Customer AD Integration, Disaster Recovery scenarios, site-to-site VPNs, and other advanced features. For teams seeking enhanced functionality and specialized configurations, the qBotica Private Cloud is the recommended choice.
For Government entities, qBotica leverages Azure Government for service delivery to meet stringent security and compliance requirements. As a result, we offer modified pricing options tailored to the needs of these clients. To understand the specific pricing arrangements and explore the benefits of utilizing our services for Government organizations, please don't hesitate to contact our team. We are here to provide comprehensive information and support to ensure a successful and secure RPA deployment for Government entities.
If you have any inquiries about qBotica, our services, or the engagement process, please feel free to reach out to us. Our team is more than happy to address all your questions and provide you with the information you need. Don't hesitate to contact us, and we'll be glad to assist you in any way we can.
MSP Packages Features and Options

Bot Design, Development, and Testing

Our experts will work closely with your team to design, develop, and thoroughly test automation bots. These bots are tailored to suit your unique requirements, ensuring that your processes are streamlined and optimized.


Process Complexity

Our package provides flexibility to automate processes of varying complexities. You'll have the capability to automate 5 simple, 3 medium, and 2 complex processes, as well as 2 Document Understanding (DU) tasks.



Access to the required UiPath licenses is seamlessly integrated into the package. This means you can harness the power of UiPath's cutting-edge automation platform without any hassle.


Automation Support &

With our package, you'll receive dedicated automation support and prompt fixes whenever needed. Our team is committed to ensuring that your automation ecosystem functions flawlessly.


Cloud Hosting and

Effortlessly manage your automation infrastructure with our cloud hosting services. From unattended to attended automation, our experts ensure that your bots run efficiently and smoothly.


Technical Health

Regular check-ups are crucial for maintaining a healthy automation environment. Our technical health assessment helps identify any potential issues and ensures your automation processes are optimized for peak performance.


Automation Dashboard

Stay in control with our automation dashboard that provides real-time insights into the performance of your bots. Monitor progress, track achievements, and make informed decisions based on comprehensive data.


Automation Pipeline

Plan ahead with our automation pipeline advisory service. We help you strategize the deployment of future automation projects, ensuring a continuous improvement cycle.


Root Cause Analysis for
Urgent Incidents

In the event of urgent incidents, our package offers root cause analysis to swiftly identify and address issues. This minimizes downtime and keeps your automation operations running smoothly.


Expanded Incident
Support Window

We understand the importance of uninterrupted operations. Our expanded incident support window ensures that you have assistance whenever you need it, around the clock.


Product RoadMap and
Capability Advisory

Stay ahead of the curve with insights into the product roadmap and capability advisory. Our experts guide you on harnessing the latest automation advancements for your business.