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Georgia Department
of Human

Qbotica Team
TPI Composites

CHALLENGE

Georgia’s Health & Human Services agency manages Supplemental Nutrition Assistance Program (SNAP) and uses the Integrated Eligibility System for new claims and renewals. The renewals process took 30-35 minutes per applicant and has associated fines, funding cuts for delays in processing. 

0 %
Reduction In Processing Time
0 %
Reduction In Errors
0 /7
Bot Operations

Automated Process Flow

SOLUTION

The State has implemented unattended robots that monitor applicant requests for SNAP renewals and follow a standard set of rules to approve applicants when appropriate and will bring a human into the loop to support any exceptions

Qbotica Team

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