RESOURCE HIRING
Business Challenge
- Identification of candidates and scheduling them to appropriate interviewer based on skillset involves manual effort
- The interview feedback from emails need to be captured and passed on to subsequent rounds.
- The status of candidature always needs to be obtained by searching emails which is a painful process.
- No single place to see the feedback and status, as the customer don’t have any application to track this.
Solution
- qBotica created a Power Automate flow which triggers the process on email arrival.
- The custom logic in the flow verifies the job code and attachment and then update the details in SharePoint
- Based on job code and availability of panel, will schedule the interview.
- The feedback and other details are updated in SharePoint.
- Based on these, the flow will continue to schedule subsequent rounds based on pre-defined conditions.
- The final feedback along with status is sent as email to the HR team for further action
TECHNOLOGY STACK
Connectors
RESULTS
The implementation of this AI-powered solution led to significant
Improvements in several key areas:
- Increased Productivity Employees could focus on more critical tasks, as the AI took over the repetitive and time-consuming aspects of the enrollment process.
- Improved Customer Experience Faster processing times and more accurate data handling led to a more seamless experience for healthcare providers and suppliers.
- Higher Data Accuracy The reduction in manual errors led to more accurate enrollment records, ensuring compliance with Medicare regulations.
- Increased Operational Efficiency Overall, the process became more streamlined, reducing the time and resources required for handling enrollment and claims processing