How qBotica helped A global top 10 bank reduce processing time by 75% and errors by 90%
Challenge
A Global Top 10 Investment Bank with multi-national capabilities needed a strong
partner for their Global Transaction Services and eventually their RPA Center of
Excellence to help them accelerate their RPA journey and provide end-to-end
solution delivery.
- Account Set Up Auditing
- Trade Request Processing
- Stop Payment Request Processing
- RPA Governance and COE
Solution
qBotica delivered and implemented a solution for the Client that included the below:
- Recommended COE roles and controls for both business and tech partners.
- Streamlined project development plan and overhauled development documents(PDD, SDD, etc.).
- Implemented initial robots from intake to deployment.
- Shaped the migration strategy.
- Automated Account Set up.
- Audited using unattended robotics solution to validate that requests are completedas required.
- Implemented unattended robotics to execute Trade requests.
KEY BENEFITS AND RESULTS
>90%
Error reduction rate
75%
Reduction in processing Time
PROCESSES AUTOMATED:
- Leveraged parallel processing to increase speed & meet the company’s SLAs for the first time ever.
- qBotica implemented unattended robots for the Stop Payment Processing navigating 6 systems, updated fields based on rules, and generated reports on the requests and robot performance.
- qBotica also helped migration of robots from one RPA product to another product and assisted with easier migration