How qBotica helped A global top 10 bank reduce processing time by 75% and errors by 90%
Challenge
The client receives multiple customer trade requests. Fulfillment requires fetching customer ids and outstanding payment amounts by navigating slow, cumbersome external mainframe systems. The trade requests have high peak processing days, tight SLAs, and require high precision or risk losses and reputation damage.
Solution
qBotica implemented unattended robotics to execute the work and reduce employee stress and overtime costs.
Further, we leveraged parallel processing to increase speed and meet the company’s SLAs for the first time ever
Results
$47K
Savings / Year
17+
Automated workflows
PROCESSES AUTOMATED:
Contractual Data Extraction: Automating the extraction of key contractual data from over 900 complex legal documents, including master service agreements, amendments, addendums, and statements of work.
Pricing Adjustment Analysis: Streamlining the process of analyzing contractual restrictions, notification requirements, caps on changes,and consent needs for pricing adjustments.
Data Validation: Utilizing UiPath’s Action Center to validate the extracted data, ensuring consistency and reliability.
Scalability Roadmap: Planning for future automation in onboarding, billing,invoicing, and order entry processes to further drive efficiency and value.