How qBotica enabled Automated Credit Dispute Verification for a Credit Card Company
Challenge
A top Credit card company,
- Needed help to reduce their outsourced operations and improve SLA’s through automation for various processes
- Handle disputes raised by customers to credit reporting agencies
- Process various types of Mail return
Solution
Solution delivery to handle complex operations that spans within internal customer applications and external Data
Furnishers and Credit Reporting Agencies
- Initial POC and Environment set up
- End to End solutions to handle Automated Credit Dispute Verifications operations
- OCR for scanning mails. Innovative solutions for Nixie stamp scanning
Results
40 %
Increased efficiencies up to
6 MONTHS
ROI Realization
24 x 7
Processing capabilities to support business