Automated Document Processing
From invoices and contracts to reports and forms, the quantity of paperwork can be overwhelming. Traditional manual document processing methods are not only time-consuming but also prone to errors, leading to inefficiencies and increased operational costs.
Automated document processing by qbotica is an innovative solution that promises to streamline workflows, enhance accuracy, and drive productivity.
What is Document Processing?
Key Components of Document Processing
- Data Capture
- Data Extraction
- Data Classification
- Data Validation
- Data Integration
What is Document Process Automation?
DPA is a technological advancement designed to streamline and enhance the efficiency of document processing. It utilizes various technologies, including artificial general intelligence (AI), machine learning (ML), and optical character recognition (OCR), to automate the handling of documents. The goal of document process automation is to reduce the need for manual intervention, thereby increasing speed, accuracy, and overall operational efficiency.
DPA involves several key components and technologies:
Optical Character Recognition (OCR)
Natural Language Processing (NLP)
Machine Learning (ML)
Robotic Process Automation (RPA)
Benefits of Our Automated Document Processing
- Increased Efficiency: It reduces the time and effort required for document handling. By eliminating manual tasks, businesses can process documents faster and more efficiently.
- Improved Accuracy: Our automated systems reduce the risk of human error. Advanced technologies like OCR and ML ensure that data extraction and processing are accurate, leading to fewer mistakes and better data quality.
- Cost Savings: By reducing the need for manual labor and streamlining processes, automated document processing can lead to significant cost savings. Businesses can allocate resources more effectively and lower operational costs.
- Enhanced Compliance: We ensure that documents are processed in accordance with regulatory requirements and internal policies. This helps in maintaining compliance and avoiding legal issues.
- Better Data Management: Automated document processing provides robust data management capabilities, including efficient storage, retrieval, and organization. This enables better decision-making and data-driven insights.
- Scalability: Automated systems can handle large volumes of documents without a proportional increase in resources. This scalability makes it easier for businesses to adapt to changing needs and growth.
- Increased Productivity: With routine tasks automated, employees can focus on more strategic and value-added activities. This leads to increased overall productivity and a more efficient workforce.
Case Study: How qBotica Helped a Global Top 10 Bank Reduce Processing Time by 75% and Errors by 90%
Client Overview
Challenge
- Manual Processes: Key tasks like account setup auditing, trade request processing, and stop payment request processing were highly manual and time-consuming.
- Increased Errors: Manual handling led to significant errors, affecting service quality and compliance.
- Slow Turnaround Time: Meeting Service Level Agreements (SLAs) was a struggle due to the volume of work and slow processing speeds.
- Complex Governance Requirements: The bank needed robust governance models and a well-defined Center of Excellence to scale its RPA initiatives.
- Migration Issues: Transitioning from one RPA product to another required careful planning to avoid disruptions
Key Requirements
- A partner to help set up and manage its RPA COE.
- End-to-end automation solutions to handle repetitive tasks and improve efficiency.
- A clear governance framework for RPA implementation across business and technical teams.
- Seamless migration of robots from one RPA product to another.
Solution by qBotica
qBotica partnered with the bank to implement a comprehensive solution that addressed these challenges through a combination of process optimization, automation, and governance.
Key elements of the solution included:
- RPA Center of Excellence (COE) Setup: We recommended COE roles and established controls for both business and technical partners. This ensured a robust governance structure, essential for the long-term success of the bank’s RPA initiatives.
- Process Documentation Overhaul: We streamlined the project development plan by overhauling development documents like Process Design Documents (PDD) and Solution Design Documents (SDD). This clarified the RPA processes and improved the development cycle’s efficiency.
- Account Setup Auditing: qBotica automated this process using unattended robots to validate that requests were completed as specified, reducing errors and ensuring compliance.
- Trade Request Processing: Parallel processing was implemented using unattended robotics, which significantly increased the speed of processing and allowed the bank to meet SLAs for the first time.
- Stop Payment Request Processing: qBotica deployed unattended robots to navigate multiple systems, update fields based on specific rules and generate reports on robot performance and request outcomes.
- RPA Product Migration: qBotica facilitated the seamless migration of robots from one RPA product to another, ensuring minimal disruptions and a smooth transition for the bank’s automated processes.
By leveraging qBotica’s expertise, the Global Top 10 Bank was able to significantly improve operational efficiency, reduce errors, and meet critical business targets. The partnership enabled the bank to accelerate its RPA journey, establish a solid governance framework, and create a foundation for ongoing innovation and automation across its operations.
This case demonstrates qBotica’s ability to deliver complex automation for a large financial services company, enhancing efficiency, ensuring compliance, and supporting strategic growth.
Why Choose Us for Automated Document Processing?
- Cutting-Edge Technology
- Proven Expertise
- Enhanced Security
- Cost-Effective
- Dedicated Support
Future Trends in Automated Document Processing
Increased Use of AI
Integration with Emerging Technologies
Greater Emphasis on User Experience
Implementing Automated Document Processing: Our Process
Assess Your Needs
Choose the Right Technology
Integrate with Existing Systems
Train Your Team
Monitor and Optimize
Continuously monitor the performance of your automated document processing system. Collect feedback from users and make necessary adjustments to optimize efficiency and accuracy.
Ensure Compliance
Prioritize Security
qBotica X UiPath: Partnered for Success and Innovation
- Reduce costs and optimize the operational efficiency of your business.
- Improve the customer experience thanks to faster document processing and precise information.
- Make precise calculations and generate accurate reports when needed in record time.
This partnership culminated in the creation of the Automation Cube, a groundbreaking framework designed to elevate the way enterprises approach RPA projects.
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Latest Case Studies and Customer Success Stories
How qBotica Took The Pain Out of Pricing using GenAI and Automation for a Large Financial Services Company
How qBotica Took The Pain Out of Pricing using GenAI and Automation for a Large Financial Services Company Pricing for a Large Financial Services Company Client Overview From its small beginnings as a check printer more than a century ago, this financial services company has evolved to become a trusted payments and data leader. Today, its solutions connect millions of small businesses, thousands of financial institutions, and hundreds of the world’s leading brands with customers and their money. Key Benefits and Results 900+ Complex legal documents analyzed 99% Increase in time to value 800+ Hours saved on a single pricing use case Request a Demo Challenge Managing contractual obligations for pricing adjustments was cumbersome and time-consuming. Critical data was embedded in over 900 complex legal documents, including master service agreements, amendments, addendums, and statements of work. Manual extraction and analysis processes were inconsistent, unreliable, and required extensive labor, disrupting regular workflows.
How qBotica Increased Claims Processing By Over 7x for a Top Healthcare Client
How qBotica Used Automation in Healthcare Claims Processing to Increase Throughput by Over 7× Key Benefits and Results 100% Scaling Operation from Processing 75 Claims /Day /Resource To 500 CLAIMS/DAY/ RESOURCE (~7X INCREASE) 100% improvement in Turnaround Time. Request a Demo Challenge Healthcare Claims pricing processes involve manually keying claims data using unstructured documents, where EDI was not available. The client organization wanted to avoid manual data entry processes to reduce the time it takes to provide pricing on the claim and to be able to process more claims per day than they were able to with current manual steps. Solution qBotica helped the Client integrate UiPath solution to extract the unstructured Claims data from Electronic medical records systems. The team also used OCR (optical character recognition) to leverage AI to accelerate claims processing. By leveraging Document Understanding, AI Center, Action Center, and other similar advanced components in UiPath solutions
ONLINE STATEMENTS
How qBotica helped A global top 10 bank reduce processing time by 75% and errors by 90% Challenge MUFG receives ~500 customer requests per day to make changes to their accounts (e.g., add / modify users). MUFG fulfills requests manually in one group and audits in another. The bank deployed 20-member team to perform fulfillment and then the audits. Solution qBotica implemented an unattended robotics solution to validate that requests are completed as requested. Reduced the team size to 5 members from 20. Results $25K Savings / Year 90% Accuracy Request a Demo
Frequently Asked Questions
Automated document processing can handle a wide variety of documents, including:
- Invoices and Purchase Orders: For financial management and accounting.
- Contracts and Agreements: For legal and compliance purposes.
- Medical Records: For healthcare management and patient care.
- Application Forms: For processing admissions, claims, and other forms.
- Reports and Records: For administrative and operational documentation.
We help improve compliance and regulatory adherence by:
- Ensuring Accuracy: Reduces manual errors and ensures that documents are processed consistently and accurately.
- Maintaining Records: Provides secure and organized storage of documents, making it easier to retrieve and audit them.
- Tracking Changes: Monitors and logs changes to documents, facilitating compliance with regulatory requirements.
- Automating Reporting: Generates accurate and timely reports to meet regulatory standards and deadlines.
To stay updated on the latest advancements:
- Follow Industry News: Subscribe to our publications, blogs, and news sources related to document processing and automation.
- Attend Webinars and Conferences: Participate in our webinars, conferences, and industry events to learn about new developments and best practices.
- Join Professional Networks: Join our industry groups and forums to network with professionals and share insights on document processing technologies.
Security measures for protecting data in automated document processing include:
- Encryption: We ensure data is encrypted during transmission and storage.
- Access Controls: We limit access to sensitive data based on user roles and permissions.
- Audit Trails: We track and log all access and modifications to documents for accountability and compliance.
- Compliance with Regulations: We adhere to industry standards and regulations such as GDPR, HIPAA, and CCPA.
- Regular Security Updates: We apply security patches and updates to protect against vulnerabilities
Training for our staff typically includes:
- System Overview: An introduction to the features and functionalities of the automated document processing system.
- Operational Training: Detailed instructions on how to use the system for document capture, processing, and management.
- Troubleshooting: Guidance on how to handle common issues and seek support if needed.
- Best Practices: Training in best practices for ensuring data accuracy, security, and compliance.
Our Support and maintenance offerings generally include:
- Technical Support: Assistance with resolving technical issues and troubleshooting problems.
- System Updates: Regular updates to improve functionality and address security vulnerabilities.
- Performance Monitoring: Ongoing monitoring of system performance to ensure optimal operation.
- User Support: Help with user queries and training needs.
- Customization Support: Assistance with customizing the system to meet evolving business requirements
Automated document processing can positively impact customer service and experience by:
- Speeding Up Processing: Reducing the time required to process documents and respond to customer inquiries.
- Improving Accuracy: Ensuring correct and consistent handling of customer documents and information.
- Enhancing Accessibility: Providing quicker access to important documents and data for customer service representatives.
- Reducing Errors: Minimizing mistakes that could lead to customer dissatisfaction or delays
Yes, our Automated Document Processing can be customized by:
- Defining Specific Requirements: we tailor the solution to meet your unique business processes and document types.
- Developing Custom Workflows: We create workflows that align with specific business needs and operational requirements.
- Integrating with Existing Systems: We customize integration with existing systems and applications to ensure seamless data flow.
- Configuring Advanced Features: We adjust features such as data extraction, classification, and validation to fit specific use cases
Yes, our Automated Document Processing can be integrated with enterprise systems such as:
- Enterprise Resource Planning (ERP): Integrating to streamline document flow within financial, procurement, and other operational processes.
- Customer Relationship Management (CRM): Integrating to enhance customer data management and automate document-related tasks such as onboarding and support.
- Human Resources Management Systems (HRMS): Integrating to automate employee records, onboarding documents, and compliance reporting
Automated Document Processing can impact employee roles and responsibilities by:
- Shifting Focus: Allowing employees to focus on higher-value tasks and decision-making rather than repetitive manual processes.
- Increasing Efficiency: Enhancing productivity by automating routine tasks and reducing manual workloads.
- Requiring New Skills: Necessitating new skills and knowledge for managing and overseeing automated systems.
- Facilitating Collaboration: Improving collaboration through better data accessibility and streamlined workflows
Ready to Transform Your Business with Automation?
Unlock the full potential of your business processes with the power of automated document processing and the innovative solutions from the qBotica and UiPath partnership. Discover how the Automation Cube can streamline your operations, enhance efficiency, and drive growth.
Get in Touch Today to learn what is document processing in automation and how qBotica and UiPath can help you design, implement, and manage your RPA projects with unparalleled expertise and cutting-edge technology.
Reach out to our team and start your journey towards smarter, more efficient operations today!